Approver: Management Area
Date of approval: 23/05/2023
This Quality Policy belongs to the Signaturit Group made up of the companies Ivnosys Soluciones SLU and Signaturit Solutions SL, as part of their integration process, have decided to unify their management systems into a single integrated system in which the Signaturit Group declares its commitment to quality in the scope of its business activity.
The purpose of the Quality Management System Policy is to ensure the Signaturit Group’s ability to provide products and services that meet the requirements of its customers and other interested parties, increasing their satisfaction through quality and continuous improvement.
The Signaturit Group companies are dedicated to the design and development of solutions based on electronic signatures, digital certification and electronic identity, operating these solutions as a Qualified Trusted Electronic Service Provider.
Our services and solutions enable our clients to develop their digital transformation processes by securing their online identity and facilitating interaction with their end users.
It is especially important for us to help companies and self-employed persons with the legal obligation to interact electronically with public administrations and to be able to comply with all their legal obligations.
Vision and mission
Our vision of customer relations is to offer our software solutions in a way that is close to the customer’s business. For this reason, the Signaturit Group is always looking for synergies through partnership agreements with different types of development or business consulting companies.
With these alliances, the Signaturit Group achieves even more innovative solutions that offer direct and effective responses to large corporations and, by intelligently applying the cloud services model, we reach thousands of SMEs and freelancers at the same time.
In addition, we offer a complete solution for reliable e-services, making us, together with our partners, a single point of contact for this type of solution.
The Signaturit Group controls and monitors suppliers and collaborators involved in the provision of services to ensure compliance with the organisation’s standards and requirements in terms of quality, the environment, security and personal data protection. The result of this evaluation is provided on request.
Our vocation is to provide a reliable, safe and quality service and continuous improvement is a priority for us.
The Policy has been approved by the Signaturit Group’s Management, which is committed to integrating it into its day-to-day management activities, and to reviewing it annually and communicating it in order to ensure its suitability. The objectives established therein are:
Our company policy, established around safety, quality and continuous improvement, affects us all and is based on the following values: